Insight Cable Interruptions – Insight Communications Outage

If you are from Louisville, you may have experienced interruptions with your Insight Cable. According to some Insight Communications Inc. customers, they were surprised to find frozen images on each channel on Tuesday morning.

The culprit was a faulty piece of equipment in the company’s Louisville operations hub, said Jason Keller, Louisville-based director of public affairs for New York City-based Insight.

The outage, which occurred overnight, also affected customers in Northern Kentucky and Lexington, Ky., who lost some channels.

Service is expected to be restored within “the next few hours,” Keller said shortly after 9 a.m. Tuesday.