Dunkin’ Donuts Rant Video From Customer Gets Negative Comments

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Here it is: the now popular Dunkin’ Donuts rant!

A woman named Taylor Chapman filmed herself berating Dunkin’ Donuts employees who forgot her receipt. For some unexplained reason, she walked into a Dunkin’ Donuts Saturday morning–iPhone in hand–to video tape a complaint about not being provided a receipt for a prior purchase.

“This is all being under video surveillance,” she warned one employee (who was unfailingly polite). Chapman, a 27-year-old Broward County resident and former low-budget commercial spokeswoman went off on workers at a Fort Lauderdale store last week after claiming an employee the night before didn’t honor the company’s policy of comping her meal after forgetting her receipt.

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