Marine Corps Marathon 2013 Registration Sold Out in Record Time
Here is a message from the Marine Corps Marathon 2013 officials regarding the issues of registration that occurred today.
The Marine Corps Marathon 2013 registration opened today, Wednesday, at noon following a month of comprehensive planning and testing with registration partner ACTIVE Network. Recognizing the challenges another large marathon dealt with during their registration, the MCM supervised a substantial effort by ACTIVE Network to best ensure runner satisfaction. While the event sold out in record time, many runners experienced the frustration of error messages, slow-loading webpages and connection drops.
The MCM celebrates the enthusiasm of the running community for “The People’s Marathon” but cannot enjoy the success of this quick registration sell out. This online experience is inconsistent with the organizational excellence that has become the hallmark of the Marine Corps Marathon. Everything regarding the MCM registration process will be reexamined for future years.
The Marine Corps Marathon 2013 will be held in Arlington, VA and Washington, D.C., on Sunday, October 27.
[…] two or three times. To their credit, MCM immediately acknowledged the huge problem and issued a statement saying the experience was not up to their high standards and they would completely reassess the […]