Big Paypal Changes on Frozen Funds May Be Coming Soon
Angry on Paypal for freezing your own funds and not getting them back fast enough? There could be a solution to this long-overdue issue when big Paypal changes will be introduced sooner.
According to CNN Money, PayPal is ready to deal with the problem and is promising to roll out a massive overhaul of its system within the next several months. No details have been given yet, but it seems like this will answer questions on frozen funds.
“These are not minor — these are aggressive changes,” said Anuj Nayar, PayPal’s senior director of communications. “This is a fundamental shift in our business operations.”
“We want to be clear about how people can get out of the [frozen funds] situation,” he said. “We need to get better about helping people, or explaining why actions are being taken.”
A clear case of the frozen-funds issue was discussed in this article and the hassles of mailing in receipts and other paperwork to get your money back.
“We’re fixing a lot of that,” Nayar said. “At a minimum, the fact that someone needs to mail in something to an online payments company is a problem. 2013 is going to be the year that we fix a lot of those pain points.”
What big changes do you think can we expect from PayPal?